Fin Evals’ workflow boundary

Intercom says [new workspaces won’t see Batch Test navigation](https://www.intercom.com/help/en/articles/15899411‑fin‑evals‑explained) from November 5; existing users keep access. Evals score multi‑turn Simulations with an LLM judge. [Started Simulations](https://www.intercom.com/help/en/articles/15899411‑fin‑evals‑explained) consume the workspace’s monthly allowance, including stopped runs.

Set an [explicit Handoff check](https://www.intercom.com/help/en/articles/18182902‑how‑to‑run‑evals‑and‑read‑the‑results); the hidden No handoff default can fail a correct‑looking reply. Fail means completed but missed checks; Error means incomplete. A [passing workflow handoff](https://www.intercom.com/help/en/articles/15899411‑fin‑evals‑explained) covers the simulated transfer, not downstream execution. Check that execution separately. Documentation analysis. AI‑generated illustration; not Fin software. Image: OpenTools.