AIchatbot vs New API
Side-by-side comparison · Updated October 2026
| Description | AIChatbot is an innovative AI-powered solution to revolutionize customer service and automate customer interactions. Built to democratize AI in customer service, AIChatbot offers SaaS and e-commerce chatbots capable of handling up to 90% of support inquiries, improving customer satisfaction, and reducing operational costs. With features like multilingual support, GDPR compliance, emotional understanding, and easy integration across various platforms, AIChatbot aims to bring enterprise-level automation to small and medium-sized businesses. | New API is a self-hosted AI gateway and model-management project maintained in the QuantumNous repository. It brings provider channels, access tokens, model restrictions, usage statistics and cost accounting into one interface. Teams supply their own authorized model-provider access and operate the gateway in their chosen environment. The gateway supports several API formats, including OpenAI-compatible requests, Claude Messages and Google Gemini. Compatibility has boundaries: the README marks Gemini-to-OpenAI conversion as text-only without function calling, and OpenAI-compatible to Responses conversion as in development. Test the exact endpoints, streaming behavior and tool calls your application uses before switching traffic. Routing features include weighted channel selection, automatic retry after failures and user-level model rate limits. The dashboard supports request-based, usage-based and cache-hit cost accounting, with token grouping and model-access controls. These controls can help organize usage, but retries and a common API format do not guarantee uninterrupted service or identical behavior across providers. The current repository license is AGPLv3. Docker Compose is the recommended quick-start path in the README, which also documents Docker commands with SQLite or MySQL. Running the software still involves infrastructure, operations and upstream model charges. Review the current license, secure your deployment and validate accounting against provider bills. Compare LiteLLM if you also want a Python SDK or a documented gateway for MCP servers and agents. |
| Category | Customer Support | Developer Tools |
| Rating | No reviews | No reviews |
| Pricing | Paid | Open Source |
| Starting Price | $190/yr | N/A |
| Plans |
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| Tags | AI-powered solutioncustomer serviceautomate customer interactionsSaaSe-commerce chatbots | AI gatewayLLM routingmodel managementrate limitingusage accounting |
| Features | ||
| 24/7 Availability | ||
| Multilingual Support in 95+ languages | ||
| GDPR Compliant & Secure | ||
| Emotional Intelligence | ||
| Easy Integration | ||
| Learning and Adaptability | ||
| Cost Efficiency | ||
| Email Support Automation | ||
| Customer Interaction Insights | ||
| Boosted Sales and Lead Generation | ||
| Self-hosted AI gateway and model management | ||
| Provider channels, token groups and model restrictions | ||
| OpenAI-compatible, Claude Messages and Gemini format support | ||
| Documented limits on protocol conversion | ||
| Weighted channel selection and failure retries | ||
| User-level model rate limiting | ||
| Request, usage and cache-hit cost accounting | ||
| Docker Compose deployment documentation | ||
| View AIchatbot | View New API | |
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