South Korea's Top Brands Shine in 2024 National Customer Satisfaction Index
Despite an overall decline in South Korea's National Customer Satisfaction Index (NCSI) amid economic downturns, SK Telecom, hy, Samsung Card, and Samsung Securities continue to lead their respective industries. While SK Telecom excels with improved AI services, hy remains a leader in probiotic technology. Samsung Card enhances its offerings with eco-friendly initiatives, and Samsung Securities focuses on digital services for younger generations. The report highlights the resilience of top companies in sustaining high customer satisfaction even in challenging economic conditions.
Dec 26