Billionaire John Caudwell Expresses Frustration as Tesla Model X Fails the Day Warranty Expires
Phones4U magnate John Caudwell faced a luxury car dilemma when his £90,000 Tesla Model X broke down the same day its four-year warranty expired. The issue arose due to a discharged 12-volt auxiliary battery, even though the main battery was perfectly charged. Caudwell criticized Tesla's customer service, citing a three-week wait for a service appointment, a lack of direct support, and complex vehicle transport requirements. Despite resolving the issue himself, Caudwell raised concerns about Tesla's future in the competitive EV market.
Jan 17