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RealFeedback

ChatbotFreemium

RealFeedback: Instantly Collect Actionable User Insights with AI

Last updated Apr 18, 2026

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What is RealFeedback?

RealFeedback offers an AI-powered chatbot that sparks meaningful conversations with customers, driving candid feedback and providing actionable insights to enhance user experiences and boost business growth. The platform is easy to integrate with one script tag, offers various pricing plans to fit different business needs, and includes features like AI conversation summaries, user satisfaction tracking, and customizable branding. RealFeedback's AI processes messages by summarizing conversations, extracting key points, and estimating user satisfaction. The product is technology-independent and supports seamless integration into any website.

RealFeedback's Top Features

Key capabilities that make RealFeedback stand out.

AI-powered chatbot

Real-time feedback collection

Actionable insights

Easy integration with one script tag

Various pricing plans

AI conversation summaries

User satisfaction tracking

Customizable branding

Technology-independent

Dedicated customer support

Use Cases

Who benefits most from this tool.

Small businesses

Enhance customer interactions and gain feedback insights with no commitment using the Free Plan.

Start-ups

Elevate customer experience with advanced features and branding flexibility using the Start-up Plan.

Established organizations

Deliver personalized user experiences at scale with the Professional Plan.

Website developers

Easily integrate the chatbot into any website with a simple script tag.

Customer service teams

Use AI-powered conversation summaries to streamline feedback processing.

Business analysts

Turn customer feedback into clear, data-driven insights for better decision-making.

Marketing teams

Track user satisfaction and identify areas for improvement.

Project managers

Monitor real-time feedback to ensure project success and customer satisfaction.

Product managers

Gather actionable insights to inform product development and enhancements.

E-commerce platforms

Collect and analyze customer feedback to improve online shopping experiences.

Explore Top AI Use Cases

Tags

AI-powered chatbotcustomer feedbackbusiness growthAI conversation summariesuser satisfaction trackingcustomizable brandingconversation summarieskey points extractiontechnology-independentwebsite integration

RealFeedback's Pricing

Free plan available

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Frequently Asked Questions

How does RealFeedback's AI work for conversations?
RealFeedback uses the product description and optional questions provided by the site owner to ask relevant questions to the user. When a user brings up a topic, it automatically asks follow-up questions and moderates the conversation using AI to prevent misuse.
How does RealFeedback's AI work for message processing?
After an end-user conversation is finished, RealFeedback's AI model summarizes the conversation into a short summary, extracts key points, and estimates the user's general satisfaction with the product.
What technologies does RealFeedback support?
RealFeedback is technology-independent and can be integrated into any website.
What integrations are available with RealFeedback?
You can easily add our chatbot to your site with one script tag - no coding needed. Detailed integration steps are available in our Step-by-Step Guide.
How many conversations does each plan cover?
Our Free Plan covers 250 monthly conversations, the Start-up Plan covers 1,000 monthly conversations, and our Professional Plan offers unlimited monthly conversations.
What happens if I exceed the number of conversations in a month on my plan?
If you exceed the monthly conversation limit, you will be notified, and RealFeedback will stop collecting feedback for the given month. Your dashboard will remain active, and there will be no surprise bills.
What are the features of the Free Plan?
The Free Plan includes 100 monthly conversations, AI-powered conversation summaries, user satisfaction tracking, and subtle RealFeedback branding.
What are the features of the Start-up Plan?
The Start-up Plan includes 1,000 monthly conversations, AI-powered conversation summaries, user satisfaction tracking, removable RealFeedback branding, and complete visual customization.
What are the features of the Professional Plan?
The Professional Plan includes unlimited monthly conversations, dedicated customer support, AI-powered conversation summaries, user satisfaction tracking, removable RealFeedback branding, and complete visual customization.
Is there support available for integration issues?
Yes, if you experience problems with integration, you can contact us at contact@realfeedback.co, and we're happy to help you.