Shortwave screenshot

Shortwave

Email ManagementPricing unavailable

Gmail-first AI email assistant for triage and composing

Last updated Sep 12, 2026

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What is Shortwave?

Shortwave requires Gmail or Google Workspace and combines AI search, summaries, personalized writing, autocomplete, inbox organization and team email controls.

Shortwave's Top Features

Key capabilities that make Shortwave stand out.

Gmail and Google Workspace sign-in

AI inbox organization and custom filters

AI search across email and attachments

Personalized writing, replies and autocomplete

Shared threads, comments, assignees and labels

Outlook forwarding path; Microsoft 365/Exchange unsupported

Use Cases

Who benefits most from this tool.

Gmail and Google Workspace professionals

Use AI search, summaries, personalized writing and inbox organization in a Gmail-first workspace.

Teams sharing email work

Use shared threads, comments, assignees, labels and channels to coordinate ownership.

People consolidating other inboxes

Forward supported consumer-provider mail into Gmail, while checking that sending-from-address requirements fit.

Explore Top AI Use Cases

Tags

emailAIproductivityemail clientorganizationdecision-making

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Frequently Asked Questions

Does Shortwave support Microsoft 365 or Exchange?
No. Shortwave requires Gmail or Google Workspace. Microsoft 365 and Exchange are unsupported.
Can Outlook.com mail work in Shortwave?
Outlook.com, Hotmail and Live can forward into Gmail, but the forwarded address cannot send from its own address through Shortwave.
What AI quota does Shortwave Business include?
The pricing page says Business allows roughly 150–300 Standard-intelligence AI requests per day. Usage varies with request complexity and selected intelligence level; Premier shows 2x usage and Max 6x usage.
Is Shortwave free?
Shortwave advertises a free start without a credit card. Its paid Business, Premier and Max tiers have a separate 14-day trial; check which features remain after the trial.
What does Shortwave cost?
The pricing page displays Business at $30, Premier at $45 and Max at $120 per seat/month. Confirm billing currency, seat requirements and renewal at checkout.
What should a business professional try first?
Use a nonconfidential representative Gmail or Google Workspace inbox sample. Test search, summaries, a draft reply and one organization task before connecting business mail.