Chatbase vs Dots
Side-by-side comparison · Updated September 2026
| Description | Chatbase lets teams configure AI support agents from business data, deploy listed channels and route difficult conversations to human support. | OpenAI's persistent agents for ongoing work across connected apps, with read-only proactive research and separate approval rules for actions. |
| Category | Chatbot | AI Agents |
| Rating | No reviews | No reviews |
| Pricing | Freemium | Pricing unavailable |
| Starting Price | Free | N/A |
| Plans |
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| Use Cases |
| — |
| Tags | AI ChatbotCustomer SupportLead GenerationCustomizableAdvanced Analytics | |
| Features | ||
| Business-data training and agent instructions | ||
| Embeddable website chat | ||
| Listed Slack, WhatsApp, Messenger, email and voice channels | ||
| Actions and CRM or helpdesk integrations | ||
| Conversation logs and analytics | ||
| Smart escalation to human agents | ||
| Persistent assignments on a separate cloud computer | ||
| Connected-app context with Activity View to inspect and redirect work | ||
| Read-only proactive research; actions follow connected-app rules and approval controls | ||
| View Chatbase | View Dots | |
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